Privacy Policy – Georgia Melbourne

INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA, CONTACT DETAILS, AND THE DATA CONTROLLER

1.1

Thank you for visiting our website and for your interest in our services. Below, we explain how your personal data is processed when you use our website. Personal data refers to any information that can be used to identify an individual.

1.2

The data controller responsible for processing personal data on this website, in accordance with the General Data Protection Regulation (GDPR), is Georgia Melbourne.

If you have any questions regarding this Privacy Policy, you can contact us at:

Email: info@georgiamelbourne.com

1.3

For security reasons and to protect the transmission of personal data and other confidential information (such as orders), this website uses SSL or TLS encryption. You can recognize a secure connection by the "https://" prefix and the padlock icon displayed in your browser's address bar.

Collection of Data When Visiting Our Website

If you visit our website for informational purposes only, without registering or submitting any personal information, we automatically collect the data transmitted by your browser to our server (known as server log files).

This may include:

• The website visited

• Date and time of access

• Amount of data transferred (in bytes)

• Referring website or source

• Browser used

• Operating system

• IP address (where applicable, anonymized)

The legal basis for processing this information is our legitimate interest under Article 6(1)(f) GDPR, specifically to ensure the stability, security, and proper functionality of our website.

This information will not be shared or used for any other purpose unless there is evidence of unlawful activity.

Cookies

Our website uses cookies to improve your browsing experience and enable certain website functions.

Cookies are small text files stored on your device.

Depending on their purpose, cookies may collect information such as:

• Browser type

• Device information

• Approximate location

• IP address

Some cookies are essential for the shopping experience, such as remembering the contents of your shopping cart.

The legal basis for processing cookie data is:

• Article 6(1)(b) GDPR (performance of a contract); or

• Article 6(1)(f) GDPR (our legitimate interest).

Disabling cookies may limit certain website features.

Contact

If you contact us through our contact form or by email at info@georgiamelbourne.com, the personal information you provide will be used solely to process and respond to your inquiry.

Customer Accounts and Contract Fulfilment

We process your personal information only for as long as necessary to fulfil our contractual obligations.

Afterward, your information is retained only for the period required under applicable tax, commercial, or legal recordkeeping requirements before being securely deleted.

Use of Personal Data for Marketing

6.1 Email Newsletter

Our email newsletter is sent only after you have provided your explicit consent through a double opt-in process.

6.2 Emails to Existing Customers

Where permitted by law, we may send existing customers information about products or services similar to previous purchases based on our legitimate interest.

You may opt out of receiving these communications at any time.

Order Processing

To fulfil your order placed through www.georgiamelbourne.com, we share only the information necessary with shipping providers and payment service providers.

Your information is processed solely for the purpose of completing your purchase.

Product Reviews

We request product reviews only when you have given your prior consent or where permitted by applicable law.

Social Media Plugins

Integrated social media plugins transmit data only when you actively click and interact with them.

Online Marketing

We use interest-based advertising to display products and offers that may be relevant to you, based on our legitimate interests and, where required, your consent.

Analytics Services

We use Google Analytics with IP anonymization enabled to better understand how visitors use our website without identifying individual users.

Remarketing

Facebook Pixel and Google Remarketing technologies are used only where you have provided your prior consent through our cookie preferences.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal data

• Restrict or object to certain types of processing

• Receive your personal data in a structured, commonly used format (data portability)

• Withdraw your consent at any time where processing is based on consent

• Lodge a complaint with the competent data protection authority

Data Retention

We retain personal information only for as long as required by applicable tax, commercial, and legal obligations.

Once the applicable retention periods have expired, your personal information will be securely deleted or anonymized.